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IFB - Washing machine not working properly

Harbhajan garg filed complaint against IFB on Mar 25, 2019

I had bought the IFB washing machine on **/**/****. There is a noise takes place on **/**/****. I registered a complaint on date **/**/****. The same problem takes place on **/**/****. The technician (Pankaj) came on then after the problem persists on **/**/****. I wrote customer satisfaction message, then wrote a complaint on **/**/****, but no technician came on **/**/****, and I wrote a complaint on **/**/****, they said senior trainer will come but no technician came till date. Total harassment to me after buying the washing machine. The area manager saying we will change the washing machine as on **/**/****. But till there is no replacement of machine done.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

IFB

43

Total Complaints

19

Total Resolved

44.19%

Consumer Satisfaction

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