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Zipped Solutions Pvt Ltd - Want replacement of damaged product

Colonel Sunil Kumar filed complaint against Zipped Solutions Pvt Ltd on Apr 11, 2019

Ordered online Solace Cervical Neck Massager from Zipped Solutions Pvt Ltd, A ***, Second Floor, Wazirpur, New Delhi ******. Received product on ** March in damaged condition and mailed for replacement on the same day. As per company policy, this action was to be done within two days. After repeated emails, Mr Aditya Agarwal responded after almost ** days that the time limit of two days had been exceeded. When I reminded that I had taken action on receipt. I got no further response despite continued emails.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Zipped Solutions Pvt Ltd

10

Total Complaints

3

Total Resolved

30.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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To, Aanchal Agarwal, Director, Zipped Solutions Pvt Ltd. I-**, *st Floor, Kirti Nagar, Ramesh Nagar, Rajputo Garden, West Delhi, PIN ******. Subject - Today received Order no *****, dated **/**/**** damaged an...