vivo
- Vivo service not provided in warranty period Closed
Sreejith filed this complaint against vivo on Nov 02, 2022
Resolution Demanded:
Apology
Replaced
I own a vivo X** mobile, a premium flagship phone from Vivo. Recently I encountered a problem with the display after one of the updates. When I visited service center they informed the display will be replaced free of cost within one week. But after one week they informed that they do not have information on when a spare display would be available. Also, I was given a alternative solution to exchange my premium phone for another phone Vivo V**. But that phone is of inferior quality compared to the one I am currently using and hence I declined their offer. I request you please look into this and provide a logical solution asap. Offering a phone of price less than **% of X** is as good as making fun of the customer. Hope I will get a response from you soon. Simultaneously I am also looking at legal options to move to the consumer court regarding this complaint.
Are you brand?
Are you Lawyer?
vivo
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
Related Complaints
vivo - Blackmailing Closed
Hi , I have given vivo mobile for service they have failed to give my mobile in on time, after service torch light us not working , I have paid ****, how come without satisfying customer , to clear total amount, very rude and arrogant people, p...
Aug 24, 2023 by Ranya
vivo - 24 jul I ordered 4 back cover but still now I can t receive today niw 8 days Closed
Please help me I want these covers...
Jul 31, 2023 by Tania Chandra
vivo - Mobile Package not delivered Closed
Today I order an android mobile vivo of rs **** but till no confirmation I received ,s send the detail as soon as possible...
Jul 25, 2021 by Vivek gipta
vivo - No conformation details of my order and no track my order Closed
My order no is *******.....no confirmation detail of my order and no sms no tracking of my order....I'll call customer care number many time but no one recieve my call......
Feb 22, 2021 by Reenu dogra
vivo - Mobile phone Closed
Vivo Service center allahabad during repair more damage. So these reasons I am suffering....
Aug 18, 2020 by Karun Singla