Videocon
- Videocon LED TV not repaired during warranty period Open
VISHU DHINGRA filed this complaint against Videocon on Aug 30, 2020
LED TV not repaired
Brief Facts of My Case:
* LED TV purchased from M/s Naveen Electronics with * years warranty
* Issue faced in the month of March in my LED TV
* Compliant raised on **/March/**** vide Complaint Number is LP-************* raised
* The executive visited and checked the TV and also took INR ***/- as visiting charges (Receipt attached herewith).
* As per the communication received from tele-support, part replacement was approved on **/**.
* After several followups on call, e-Mail reminder was sent as follows: On **/June/****, On **/June/ ****, On **/June/****, On **/July/****, On **/July/****, On **/June/****,
* I also raised a complaint at Jaago Grahak Jaago helpline vide Docket No. *******
* Despite of several follow-ups on mail and phone, there is no positive response and the TV is still not functional
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Videocon
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
Videocon - Declined to give back Security money at the time of cancelation Closed
I want to end my videocon service and want to get my security money back I called their customer care and they said we don't give any refund money. But it's not a refund I paid **** at the time of installations as security money and now I want ...
Feb 23, 2022 by Rishi Shokeen
Videocon - Service of Videocon is very bad Closed
I am customer of Videocon for ** years. I got a problem with picture breaking in the specific channel. Even after contacting them for * to * times. No proper care is taken...
May 12, 2021 by Suganya
Videocon - LED TV REPLACEMENT PART DISPATCH PENDING FROM 476 DAYS Closed
I have raised the complaint regarding my Videocon LED TV, It is under warranty. After Engineer's visit on **th Jan ****, the Part is showing approved. But till now part has been dispatched. I call every alternate day to know the revised statu...
Apr 27, 2021 by Chirag Sahlot
Videocon - Wrongly reacharged to my old coustomer id Closed
Wrongly recharged to my old coustomer id. *** RS are gone. Kindly refund me. While changing our coustomer id to new one they have to clear it out the old one otherwise those complaints will happen again. ...
Feb 23, 2021 by Angetha K
Videocon - Successful DTH Recharge Not Applied to account Closed
** days ordeal started on */**/****. Videocon DTH recharge paid through Google pay using scan code available on account. It never got applied to account even after raising this issue with customer care. To keep services running recharged throug...
Nov 23, 2020 by Mohammad Azam Sheikh
