Nexa Company machilipatnam - Urgent Complaint Regarding Harassment and Abusive Behavior by Nexa Employee

Dear Nexa Support Team,

My name is Yamini, I am writing to bring to your attention a distressing matter involving one of your employees, which requires immediate attention and resolution.

My husband and I have been subjected to persistent harassment by an individual who claims to be an employee of your company. This person has been repeatedly contacting us using various phone numbers and resorting to abusive language during these calls. To our shock, the most recent call was made using a Nexa company SIM card, which has allowed us to identify the connection to your organization.

We have diligently collected call recordings and maintained a detailed call log that clearly demonstrates the extent of this harassment. Furthermore, we have noticed that the individual makes these calls while under the influence of alcohol, which adds to the severity of the situation.

We are deeply concerned about the safety and well-being of ourselves and our family due to this ongoing harassment. We strongly request that Nexa takes immediate action to address this matter:

Conduct a thorough investigation into the identity of the employee involved in this harassment.
Ensure that appropriate disciplinary actions are taken against the employee, in accordance with your company's policies.
Implement measures to prevent any further harassment or abuse by your employees.

We understand the importance of protecting personal information, and we assure you that we are willing to cooperate fully to assist in the resolution of this matter. We have decided to contact Nexa directly before escalating this issue to the authorities, in the hope that you will take prompt action to address this serious concern.

It is disheartening to think that an employee of your esteemed organization could engage in such behavior. We trust that you will uphold the values of professionalism and respect that your company represents.

We kindly request a response to this email at the earliest convenience, indicating the steps that Nexa intends to take to resolve this matter and prevent any future occurrences.

We believe in your commitment to rectifying this situation promptly, and we sincerely hope that this unfortunate incident will not overshadow the reputation of Nexa as a reputable and responsible company.

Need immediate attention to this matter.

Thank you