Theobrama
- Urgent Complaint Poor Quality Cake from Theobroma via Swiggy Open
Shrey Krishna filed this complaint against Theobrama on May 30, 2024
On **th March, I ordered a chocolate cake from Theobroma via Swiggy. Upon delivery, the cake was stale and sour, causing me severe vomiting and a debilitating headache after consumption.
I immediately reported this to both Swiggy and the Food and Drug Administration on the same day. Despite my reports, no action has been taken against Theobroma, and Swiggy has failed to adequately address my complaint.
This negligence has caused me significant physical harm and distress. I demand immediate and strict action against Theobroma for supplying unsafe food, and appropriate compensation from Swiggy for their failure to protect their customer.
If this matter is not resolved promptly, I will pursue legal action against both companies for their negligence and deficiency in services.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Theobrama
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Theobrama - Missing items in the order Closed
I ordered * items ( * chocolate truffle pastries and * chocolate tart). Out of these i received only * items and other two were missing(i.e * chocolate pastries)...
Jul 29, 2023 by Amita Hazra
Theobrama - PACKAGE NOT DELIVERED Closed
Hi order the cake from on Zomato app from Theobrama and i had paid Rs. ***.** .. But i didnt receive no cake . no refund as well . they are saying that they will not refund the money back ...
May 27, 2023 by Ranjeet singh dhillon
