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Paytm.com - UPI Transation Money not received in Receiver's Account

SK MONIRUL ISLAM filed complaint against Paytm.com on Feb 10, 2019

I have made ** upi transactionof *** each on * feb **** and all transaction was successful but * upi transaction money out of ** was neither credited to receiver account nor refund back to my acount.
I contact many time to paytm care but every time they take a complain. But problem not solved. Every time they reply "Dear Customer, Your transaction of Rs.***, Rs.***, Rs.***, Rs.*** for UPI id..................... was successfully processed on **-**-****. We suggest you to check with the receiver for confirmation regarding the amount receival".

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Paytm.com

17

Total Complaints

9

Total Resolved

52.94%

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