Idea Cellular Limited
- Unwanted bills generated Closed
I am using this idea postpaid connection. I have network issue on the second month of the billing. I have called the customer care people. They said that they took complaint informed me resolution provide in the next ** hours. I called after * days then asked about the complaint they said again the same ** hours. Then every time call them up they say the same word. Then I took Jio prepaid sim card. I am quite happy Jio service then I slowly startled ignored the idea number I did even pay the two months bill and then my number ********** important bank contacts and Aadhar link so I need that number. I paid the bill and spoken with customer care services then they pay the bills properly and ask for service then, I escalated the issue I straight away said them I will not pay the bill until I get resolution. Because of the network issue call getting the drop I can't hear properly, every time I want to speak with manger he does not hear me properly and issue become very frustrated, with boss, wife, relations, friends, even delivery boys are talking sarcastic way put the phone in reachable.
The position becomes I am not the point were alien were taken barrel them. After I asked them to reduce my bill amount I am not using your service I am using only for OTP and number is still in linked with banks Aadhar.
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
This is to inform you that I have been cheated & misguided by the executive of IDEA cellular (Ms Renu - **********/**********). They sold me the wrong plan IDEA postpaid plan intentionally due to which I and my family is suffering. I want prope...
May 01, 2019 by VINEET AGRAWAL
The idea cellular which now Vodafone Idea has deactivated my mobile number and sim card without any message, notice or call. I call up *** from my wife mobile number and they said because I didn't recharge my idea number from the past ** days. ...
Mar 18, 2019 by CH.SUHDAKAR
Hi, Idea has misused my credit card information and charged an amount of Rs. ****. I can provide provide the transaction details. Please let me know if you can help on this. ...
Jun 10, 2019 by Manish Dixit
I made a mobile recharge for ***Rs. But there was no information on the conditions of how cashback can be recieved. So I made a recharge and they assured * coupons of **Rs. But There was no information that the recharge will give **Rs one at a ...
Jun 05, 2019 by Anish Kumar VS
I have converted my idea mobile no to prepaid on **st March ****. I have paid for all the charges. They have charged Rs. ** also for a new sim. But after one month they have raised a bill of ***/-. They have not informed me in any manner....
May 03, 2019 by Naresh