- Unlawful Charging SKRILL DEPOSIT ^Open

Ashley Fernandez filed this complaint against Skrill on Jul 06, 2021

Email Wiritten to Skrill, Paysafe.

from: Ashley Fernandez <ashfrndez@gmail.com>
to: Skrill Help <help@skrill.com>
cc: UK.support@paysafe.com,
technicalsupport@paysafe.com,
help@neteller.com
date: Jul *, ****, *:** PM
subject: Unlawful Charging SKRILL DEPOSIT
mailed-by: gmail.com

Hi,

I'm trying to deposit ** USD from INR UPI Bank Account. Fees is *.*%. Total amount is **.** USD. After pressing the "Confirm" button, the Amount I have to pay is ****.** INR.

As per Today's Exchange rate:

*,*** Indian Rupee equals
**.** United States Dollar
* Jul, *:** pm UTC

**.** United States Dollar equals
*,***.** Indian Rupee
* Jul, *:** pm UTC

That is Skrill is charging me **% instead of *.*%.
Please tell me are you charging us **% or *.*%?

To Confirm I entered ** USD to deposit from my UPI. Total I have to pay **.** USD as per the Skrill Website. After pressing the "Confirm" button, the Amount I have to pay is ***.** INR.

Asper Today's Exchange rate:

***.** Indian Rupee equals
**.** United States Dollar
* Jul, *:** pm UTC

**.** United States Dollar equals
***.** Indian Rupee
* Jul, *:** pm UTC

You are charging **%. Can you explain this phenomenon?

Attached are the screenshots for the proof of indecent looting of your customer (True Skriller) who believes in your services. I would have paid the money if I have not checked.

Ashley Fernandez
ashfrndez@gmail.com

I want to file a complaint regarding the issue I faced against skrill. Due to this, I faced funding delays in my trading Business which is critical.
Thanks,
Ashley Fernandez
ashfrndez@gmail.com
Mobile. **********

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