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Haier - TV REPAIR WAS NOT DONE

Sachin Mishra filed complaint against Haier on Oct 18, 2021

Sir, I have purchase Television of Haier Company from Vijay sales, Mumbai in **-**-****, the Model no: LE**Q****U, Amount of Rs. *****.**.
Whereas we have taken extended Warranty (AMC)for the same on: **/**/****
We have facing some problem with the LED panel of TV in August, regarding the same we have to complain the service centre of Haire. On **/**/****. The complaint no: MU**************
The person from Haire came and take our TV to their service centre. They repair the same and return back to us in one week, but the problem is still there it was not solved. We have again made a complaint on **/**/****. They sent their person and again they took TV to solve the problem. But till now there is no reply from the company side not from the Service vendor regarding the same. Request you to help us in the same, too solve the problem
Service centre Contact no: **********
Service Centre Manager Contact no: ********** (Vishal sharma)

THE DETAIL OF PURCHASE IS MANSION BELOW ALONG WITH THE EXTENDED WARRANTY DETAIL

PURCHASE DETAIL
MODEL NO: LE**Q****U
PURCHASE DATE: **/**/****
AMOUNT: *****.**
DEALER NAME: VIJAY SALES, MUMBAI
ORIGINAL INVOICE: ATTACHED

EXTENDED WARRANTY DETAIL:
AMC DATE: **/**/****
ORDER NO: MU**************
TCR NO: *****
AMOUNT: ***** (INCL. GST)

*ST COMPLAIN :
MODEL NO: LE**Q****U
COMPLAIN NO: MU**************
COMPLAIN DATE: **/**/****

*ND COMPLAIN :
COMPLAIN DATE: **/**/****

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Haier

13

Total Complaints

3

Total Resolved

23.08%

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