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Ankit Kumar filed complaint against Travolook (Www.travolook.in) on Jan 7, 2023
I tried to book a flight ticket from Darbhanga (DBR) to Delhi (DEL) on dated **Feb'**, through the website of Travolook. i.e, www.travolook.in.
I got a mail that my booking is "In Progress" with booking reference no. REF*********, and the amount of rs.**** has been debited from my acc.
But, after few minutes, I got another mail that my booking has cancelled due to fare expiration.
Then i called on their customer care no. **** *** **** and write an e-mail support@travolook.in to get my money refunded.
They had assured me that my money will be refund within **-**day's via return mail. From that day to **Dec'**, I had called a multiple times to them, but everytime I only got an response that the money will be refunded, with-in *,* days. But, nothing such happened.
And, I'm very upset and my mind getting disturbed. I'm tortured after listening their lies
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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- Preeti Anandan
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