- Travels company fraud ^Open

Nirav Jansari filed this complaint against Orbis holidays on Feb 13, 2020

Dear Sir,
I am resident of Mehsana, Gujarat. Below are my details.

Name : Niravkumar Jansari
Age : ** Years
Mo : **********
Mail Id: niravjansari@gmail.com
Address : I-** Sanidhya Society , Akshardham township, Visnagar road Mehsana ******,Gujarat

I have planned for a Kerala tour after my marriage for that i have inquired online. Orbis holidays (Tour Operator from kochi) contacted.
Tour Operator: Orbis holidays
Tour Executive: JOJI GEORGE WhatsApp :+** ********* Phone No : **********
Given Address :**/**** A **, Second Floor, Vasudeva Complex
Palarivattom, Cochin-**, Kerala.
Website: www.keralaholidayz.in

I have discussed for my trip and finalized with all my demands and tour operator confirmed on it. For finalisation, Tour Operator demands **% advance which I have transferred.
As I demanded tour operator has not given booking after taking **% (Rs. *****) advance. After so many trouble operators given only one booking. I have continued fall up for to send hotel bookings but operator has not given and started to give fraud booking which I have confirmed with hotel.
As tour date come close tour operator stop receiving calls and stop giving answer hence i have mailed to cancel the tour and return the money.
I have told to complain to police for such case at that time operator told to return back my money but Till date tour operator has not refunded my money. Request you to please help to get back my money and not answering call or messages.
I have attached all proof of conversation with tour operator Mr.Joji George for your reference.

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