Acorn Travels
- Travel agent fraud Open
Aditi Taneja filed this complaint against Acorn Travels on Apr 13, 2019
I bought a travel package for FIFA WORLD CUP from Jignasa Desai of Acorn Travels in December **** for * people. On her demand, I paid her an advance of INR ***,***/-. She issued me fake tickets or maybe tickets that existed on the Aeroflot website then but she cancelled them later. In March **** she told me that the package is cancelled. After a lot of following up, she had returned me half of my advance but still owes me INR ***,***/- Now she refuses to take my calls, answer my WhatsApp and email messages. In totality, she is ignoring me and had no intention to pay me back. Please guide me.
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Resolution Demanded:
Refund / Credit for purchase
Acorn Travels
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A