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ICICI Bank Limited - Transaction amount Dispute

Pramod Kumar Sharma filed complaint against ICICI Bank Limited on Dec 8, 2018

Icici bank credit card has refused to out a transaction under dispute. The complaint was filed on **th November and after a series of the email exchange, I got this response

Dear Customer,

Greetings from ICICI Bank.

We refer to your communication addressed to ICICI Bank.

We wish to inform you that your query has been registered vide SR*********.

We shall update you with the status by December *, ****.

Looking forward to your co-operation in helping us serve you better.

Sincerely,
Office of Head

Putting a transaction amount under dispute is my roght. I have shared the screen shot of what was the bill amount that i paid for and what the online portal charged me.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

ICICI Bank Limited

65

Total Complaints

20

Total Resolved

30.77%

Consumer Satisfaction

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