SAANVY TOURS AND TRAVELS VIJAYWADA - TOURIST AGENT CHEATED NOT REFUNDING MONEY

I HAVE BOOKED TOUR PACKAGE WITH SAANVY TOURS AND TRAVELS IN LAST OCT ****, (REF NO.***/****/JD), TOUR PACKAGE WAS FROM MUMBAI TO PURI TO VIJAYWADA TO SRISAILAM TO TIRUPATI TO MADURAI TILL COCHIN . THE TOUR PACAKAGE CONSIST OF TRAIN TICKETS OF * PLACES AND SIGHTSEEING BUS COST. THE TOUR WAS PLANNED FROM **TH APRIL **** TILL **TH MAY **** FOR ** ADULTS AND * CHILDREN. I HAVE PAID AMOUNT OF TOTAL RS.*****.** IN PART PAYMENTS TO MR. VENKAT DONDAPATI. BUT WHEN WE HAVE ASKED HIM FOR TRAIN TICKETS IN FEB ****,HE HAS STARTED DENYING OUR CALLS ANS MESSAGES. HE HAD JUST SEND PHOTOS OF ONLY PART TRAIN TICKETS. BUT HE WAS NOT RECEIVING CALLS NOR SEND US THE TRAIN TICKETS . THEN IN APRIL **** DUE TO COVID AND LOCKDOWN THE TOUR HAS BEEN CANCELLED. SO WE AGAIN SEND A MESSAGE FOR REFUNDING BACK THE AMOUNT SINCE THE TOUR IS CANCELLED. HE HAS JUST SEND RS.**** BACK ON **/*/****, SAYING BALANCE HE WILL SEND WHEN TRAIN TICKETS WILL BE CANCELLED. IT HAS BEEN * MONTHS SINCE THE TOUR IS CANCELLED . BUT NOW HE IS NOT ANSWERING CALLS NOR REPLYING TO WHATSAPP MESSAGES NOR REFUNDING ANY AMOUNT. PLEASE LOOK INTO THIS MATTER AND HELP ME TO GET MY MONEY BACK IMMEDIATELY. SINCE I AM IN NEED OF FUNDS .ALSO I HAVE TO REFUND BACK THE MONEY OF OTHER FAMILY MEMBERS ALSO. THEY ARE ASKING FOR THEIR MONEY BACK. PLEASE HELP ME OUT . I HAVE ATTACHED THE TOUR PACKAGE CONFIRMATION COPY ON HIS LETTERHEAD AND PAYMENT MADE TRANSACTION SCREENSHOTS FOR YOUR REFERENCE.