Groww App
- They app show wrong market price for traders Open
Venkat filed this complaint against Groww App on Sep 02, 2022
I want to convey my massage to you .. i brought ***** put option in morning(**/**/****) at the price of around ** ,*** quantity after your app shows profit of **** like that the put option price is *** but give exit the price *** but at the time because of your issue it will hit and cancelled and again i add *** quantity again buying option is working after that the price shows *** like that i exit at the price *** at the time also it will not exit sir ... Because of issue lost my money .... After tried some many time of for customer service and finally they called me and convey the all massage to the person told me to exit now at he time the price ** after sometime it's increasing....
For that reason i need a compensation from your side .....
I have a screenshot but it not shows
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Resolution Demanded:
Refund / Credit for purchase
Groww App
Resolved
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Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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