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Home > Complaints > The Fashion Factory fraud delivery

The Fashion Factory - The Fashion Factory fraud delivery

Rupa filed complaint against The Fashion Factory on Jun 24, 2020

I have ordered a dress from the fashion Factory. To confirm the order they called me from a number and confirmed. I got the order after *week. I have opened the parcel and very much surprised with the order. That is completely different from what I have ordered. I tried to reach them via customer care and whatsapp. Filled a return form as well. But couldn't get any response. Then I realised that the company has cheated me. The product I received will not cost atleast *** .. they just sent me two worst pieces from the road side.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

The Fashion Factory

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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