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Duty Free Shoppe - The delivered product is fake

Ameera Qureshi filed complaint against Duty Free Shoppe on Dec 17, 2019

,I had ordered an apple airpod pro at ***** rs cod. I had paid an advance amount of **** via paytym and the rest amount was cash on delivery. Today I received the product and I paid ***** balance amount. After unboxing the product I came to know that product delivered is fake. The serial no on the box and on the pods and on the case does not match with each other.I went to the apple store to verify the product they verified it and said its fake. I tried calling them ***times even mailed them, but no reply from their end. Below I am sharing the video of the attachment, and the invoice. They are running a website and an instagram handle and they are fooling millions of people its a very big scam. Their website https://www.dutyfreeshoppe.com/
Instagram handle :- Customs_shopee

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Duty Free Shoppe

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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