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Pnb Metlife India Insurance Company Limited - Tern Insurance CANCELLED without valid reason

Viral Navin Chheda filed complaint against Pnb Metlife India Insurance Company Limited on Apr 12, 2023

Bought Term Insurance on **-*-**** post completing all formalities and check ups. Since there was NO option to declare other policies nor did agent ask, I didnt disclose. Call Recordings available with insurer. Post issuing Policy, they claimed misinfo and i responded on on Wed, ** Mar **** **:**:** sending them all other
Traditional Policy Documents and again on Thu, ** Mar **** **:**:** to PNB and Policy bazaar in their prescribed format. Then on on Wed, ** Mar **** **:**:** they responded "We wish to inform that we have updated the other insurers policy details in our records and there is no impact on policy benefits. " but post that again they started harassing me for documents irrelevant to this matter and finally on Wed, ** Apr **** **:**:** they suspended my Policy stating "Due to non-disclosure of material facts the policy has been null and void and requirement letter also sent at your registered address dated **/*/****." thus contradicting their own assurances. Efforts to reach GRO, IRDA all FAILED MISREABLY
Past * odd months PNB Metlife is constantly harassing and torturing me w.r.t irrelevant stuff on emails and not responding to my concerns. They write only what they want to and do not respond to our queries. Over ** tickets raised. Policy Bazar equally NON SUPPORTIVE and only false assurances and timelines which they themselves do not adhere...

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Pnb Metlife India Insurance Company Limited

1

Total Complaints

0

Total Resolved

0.00%

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