Ion internet axs
- Taking benefit of situation changing his words as commited on call andd chat for providing connecti Closed
Kalpesh Kapadia filed this complaint against Ion internet axs on Mar 28, 2020
Resolution Demanded:
Apology
The service provider first commited for * month internet connection plan. Then I confirmed him for connection and provided all my details to him (name, address, dob, package details,payment method which he sent me to fill on whatsapp) I filled the same and sent him,then he said he will not provide * month connection instead will only provide minimum * months connection. I felt nervous and then discussed with my Office colleagues and seniors and then agreed for * months connection and called him for the connection.
He then again changed his words and said minimum connection to take is *months or *year and before that again said to WhatsApp me the details.
I think he is taking advantage of the situation and changing his words and mind and not providing service to new customers and taking his advantage. All I needed was the connection to work from home as per my company decision.
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Ion internet axs
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