Swiggy
- Swiggy not providing refund by any possible means Closed
Mrin Chatim filed this complaint against Swiggy on Apr 01, 2024
Resolution Demanded:
Refund
Damages
Order #***************
The restaurant 'Amboli Spice' was not able to fulfil our order, so we got the option to cancel it, which we did. Swiggy had accepted our order cancellation and said amount will be refunded. We kept on contacting Swiggy, and different Swiggy agents said refund will be received with **hrs. This contacting happened more than * times and every time they said issue will be resolved with **hrs-**hrs. Its been more than * weeks now, every time we connect with Swiggy, they say **hrs hours again and again and simply reinitiated the refund but nothing happens. No resolution is found as of yet. We also suggested them to pay us in Swiggy Wallet or as a coupon code, which they did not agree to. This is a big amount of Rs. **** and Swiggy is not providing any alternate solutions to pay us which they can easily credit that amount in Swiggy Wallet. Many other people have had the same issue with Swiggy online and I don't think Swiggy is handling refunds seriously.
Are you brand?
Are you Lawyer?
Swiggy
Make My Trip
"I am happy with the support & fast output from the Voxya team. I suggest other consumers to use it and win the battle for their rights."
Nirav Shukla
Related Complaints
Swiggy - Order not delivered Closed
I am lodging a formal complaint regarding order #***************. Despite waiting for over three hours, the food was not delivered to me. According to the delivery partner, the order was mistakenly delivered to a child instead of the intended r...
Sep 02, 2024 by Abhishek Singh
Swiggy - Food delivery late and less quantity Closed
I had ordered food from swiggy while ordering it was showing **-**minutes but it get delivered to me in *hour and because of late delivery food was not hot it became cold and tasteless. After delivery issue i get less quantity to food as compar...
Aug 28, 2024 by Piyush chaudhary
Swiggy - 1 quantity delivered for 2 ordered meals Closed
I had ordered * quantity meal from wow china on swiggy app on **th aug afternoon. The delivery guy brought only * and was arguing that I ordered only * and he delivered whatever he got from restaurant. He asked me to give complaint over chat. W...
Aug 22, 2024 by Kiran Jha
Swiggy - Order not delivered Closed
I ordered halfiram sweets from swiggy it’s showing delivered but not received to me....
Aug 19, 2024 by Divya kumari