Hathway
- Stopped my internet service Closed
Utkarshrao Patil filed this complaint against Hathway on Mar 20, 2019
Resolution Demanded:
Apology
Refund
Damages
I paid Hathway an amount to stop my internet connection for a month when I was out of town. They informed me the internet will start automatically on the date I mentioned I will be back. After returning the internet did not start and In fact, they charged me for the month as well (in addition to what I paid to pause the connection). After going to their office for * days they finally started my connection. Since that though, every month I get an extra bill of **** Rs as a non-payment. They said it will be resolved in a month. It's * months it is still not resolved and now they have stopped my internet again from * days due to the same issue. They will charge me the total amount still in the next bill and not on a pro-rata basis. How can I go ahead against this?
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Hathway
Y Axis Overseas
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "
Shrishthi
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