Swiggy
- Special instructions not followed Closed
Viraj shah filed this complaint against Swiggy on Jul 20, 2019
Resolution Demanded:
Refund
I had ordered from Swiggy, and since I’m Jain I had placed special instructions to make it Jain, no onion, no garlic and no potatoes. After placing order, I also made sure to talk with swiggy agent to be double sure and I was assured that my special instructions were passed by. When I received pasta from juno pizza, it contained garlic and onion. When I tried complaining to swiggy, they bailed and told me, they will only take feedback and refund or reorder won’t be possible from their side.
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Swiggy
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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