- Shock Absorber Open
I would like to submit that My vehicle bearing no.AP**AN **** is having rear shock absorber problem and given to Modi Motors, RP Road, Secunderabad, even though i replaced shock absorbers once and the problem repeated again and hence given to modi motors for better results and replaced again by the modi motors less than a year ago i.e. ****. All bills are computer generated. But again it was giving the same problem. Whenever my vehicle thuds in any damaged road or on speed breaker the suspense won’t work and gives a thud sound and the same was told to modi motors.
The rear shock absorbers won’t suspense properly and my right abdomen and shoulders and back ache and my neck and the same were told to the supervisor / mechanic of the Modi Motors Mr Santhosh and replaced shock absorbers again within a year. I purchased the shock absorbers at Koti area with a guarantee of non replacement and no return money policy.
Now, my complain is that though I informed that my back ache and my shoulders and my right abdomen pain and neck pain to the supervisor / mechanic, but the problem of rear shock absorbers remains same. I suspect that rear shock absorbers was not replaced and kept it with my previous shock absorbers with just replacing of spring. There is no proof of replacing and in such a big show room there are no CCTVs in the servicing centre where service is done. I have asked them to show in CCTV cameras but not shown. I have shown to other mechanics and hero showroom of malkajgiri, they have also suspected with the rear shock absorber problematic.
As my vehicle problem is persisting I decided not to use and kept aside from December-**** to April-**** as they are unable to solve the problem and commuted daily by bus and train to office i.e. GHMC Head Office. During lockdown i used my sons bicycle and when the heat increased in summer I was forced to use my vehicle and shown again in the Modi Motors.
Many a times I requested the modi motors to show my vehicle to your engineers, once head supervisor (Mr Ashwin) said there are no person above my cadre and he said if any mechanic tells about the problem of the shock absorber you please call me. So I decided to show the same problem to another branch of Modi Motors, Tadbund on *-*-**** , but they did not check it as I was told to show the problem to the same show room and informed to the head supervisor by me. He promised to bring the next day to show the engineers and I visited with my vehicle on **-**-**** and returned my vehicle in the evening itself. When I submitted my vehicle with a meter reading of *****(*) returned with a meter reading of *****(*) and I suspected immediately that they did not show to any engineer and not tested with a interest as I was very soft with them whenever I visited. And when I requested to given the name of the engineer and cell number, they did not give.
I request you to do justice either by solving my vehicle problem completely by Modi Motors or return my money back of shock absorber incurred of Rs.****/- (including CGST&SGST). All bills are computer generated.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
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