Reliance Big TV
- Services Not Provided Open
Reliance Big tv advertised in the newspaper to pay Rs 499 advance to get a new dth connection booked and rest customers were supposed to pay at the time of installation.
I made a payment of advance of Rs 499 on 11th of March 2018 through Payumoney paayment portal and have all the evidences of successful payment.
I was promised by Reliance Big tv of getting the installation done within 45 days of doing the booking.
I waited for a few days and then I started taking a follow up from Reliance tv through email & phone. Each time I was given false assurances of getting the installation done in few days but nothing happened.
After a few days they stopped replying on my emails as well and the customer service number provided on the website was not functional. I have sent almost 15 emails attaching all the supporting evidences but no success.
Finally I contacted the Nodal Officer of Reliance Big tv over the phone and he assured me of looking into this issue and asked me to send the email to him, which I did. Even after that I did not get any response.
I anyhow managed to get through to the customer care number of Reliance tv where I came to know that the company has been merged with some Independent tv and they could not recognize me as a customers with my phone number or email id.
i am now getting no where. When i checked the Payumoney portal it says that payment was successfully paid to Reliance Big tv on 11th March 2018.
I am attaching the details of the payment I had made to them.
Email Address - email@example.com
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I have not received my reliance independent tv. So, please help me in getting my refund....
Mar 08, 2019 by Kratika varshney
Reliance big tv connection not installed even after 11 months. Booked online by giving Rs.499 online. Helpline says we are not able to find your detail. Wait for some days. Already 11 months gone. Not replying on phone or email. About 20 emails...
Feb 04, 2019 by Amanpreet singh
I have ordered for reliance big tv by making payment of r. 500 on 1 March,2018 but It's almost one year and the installation is not yet done.Earlier i got a mail from reliance big tv regarding the refund and i have given him the evidence about ...
Jan 18, 2019 by Nikhil.Singh
Channels are not working from 17 November 2018. it gives error msg 400. Complained many times to service provider but got no response....
Jan 18, 2019 by RAJESH SINGH
I have book reliance big TV freedom package of 1999 on 05/12/18 but still installation not done I want my money back...
Jan 13, 2019 by Ashok prajapati