Reliance Big TV
- Services Not Provided Open
Reliance Big tv advertised in the newspaper to pay Rs *** advance to get a new dth connection booked and rest customers were supposed to pay at the time of installation.
I made a payment of advance of Rs *** on **th of March **** through Payumoney paayment portal and have all the evidences of successful payment.
I was promised by Reliance Big tv of getting the installation done within ** days of doing the booking.
I waited for a few days and then I started taking a follow up from Reliance tv through email & phone. Each time I was given false assurances of getting the installation done in few days but nothing happened.
After a few days they stopped replying on my emails as well and the customer service number provided on the website was not functional. I have sent almost ** emails attaching all the supporting evidences but no success.
Finally I contacted the Nodal Officer of Reliance Big tv over the phone and he assured me of looking into this issue and asked me to send the email to him, which I did. Even after that I did not get any response.
I anyhow managed to get through to the customer care number of Reliance tv where I came to know that the company has been merged with some Independent tv and they could not recognize me as a customers with my phone number or email id.
i am now getting no where. When i checked the Payumoney portal it says that payment was successfully paid to Reliance Big tv on **th March ****.
I am attaching the details of the payment I had made to them.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"Thank you so much Voxya I am fully satisfied with your quick service."
From Since purchase Independence TV is cheating to customer. Now since three days it is totally off. Please help to resolve this issue ...
Jun 15, 2019 by Ashok bajaj
I have optioned for the one-year subscription but after * months they have withdrawn the service. Please do the needful....
Apr 26, 2019 by Prashant
Customer ID is **********. None of their contact numbers works. Always remains busy. Earlier I was using Videocon TV after that came with this product in which I have to pay Rs. **** for freedom **** pack. Only because of this I have chosen th...
Apr 17, 2019 by ANIS DAYANI
I have not received my reliance independent tv. So, please help me in getting my refund....
Mar 08, 2019 by Kratika varshney
Channels are not working from ** November ****. it gives error msg ***. Complained many times to service provider but got no response....
Jan 18, 2019 by RAJESH SINGH