WTF Digital Agency
- Service not Delivered as promised Open
Irfan Khan filed this complaint against WTF Digital Agency on Aug 10, 2019
Resolution Demanded:
Refund
I was dealing with Mr. Vishal Chaturvedi Name of Agency -WTF Digital Agency email – info@wtf.digital & vishalc***@gmail.com Address- b*-*** Silver City Sector -**, ****** Noida UP India The total amount that I have paid is ** Thousand (details attached) They told me to deliver a fully automated store and promised ROI (return on investment). But they have actually not done anything equivalent to what I paid. Now when I called them every time they got someone admitted to hospital or some incident which made them busy. One day another partner told me over call that my work is on hold because I have not paid fully, however I told the concerned person whom I was dealing with that I will make the last installment (*k) the following month to which he also agreed and I expect to see the results. (based on his email I had to release the payment after delivery but I even paid in advance) Now I was in a fix none of the task was complete. No one entertaining my call. Now they say ROI is dependent on the amount of Facebook add you play and we don’t guarantee that. Marketing is not included in the deal but they guarantee ROI. Moreover there was problem with the payment interface. The store displays size chart of ladies jeans for purchasing table lamp. Somehow I managed to get the domain transferred. Now based on the offer they promised ***% refund if I do not get return(there Business presentation sent through email is attached). There was no sale since the day I got my domain and store transferred and in fact there is lot of work left for which I have hired another expert. So I am claiming for refund to which they say it is not USA that you will get refund easily. Kindly do the needful. I have got all the payment details and conversation details.
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WTF Digital Agency
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