Lenskart
- Sending promotional messages from my name to my contacts Closed
Ankit Kumar filed this complaint against Lenskart on Apr 19, 2019
Resolution Demanded:
Apology
Lenskart is sending a promotional message to my phone contact quoting my name in the message due to which I am facing a very embarrassing situation. Today I faced a very awkward situation when the maid working at my home showed to my wife a message quoting a gift of rupees **** on my name as if I am gifting her this amount. The sender of this message is AD-Lenskart. As that person is not that much aware of all these Apps and all it may be taken in a different way by her which can further cause problems. This is too much annoying. How can such messages be sent without customers consent? I want an apology letter from the company side and assurance from their side that this will not be repeated again.
Are you brand?
Are you Lawyer?
Lenskart
Y Axis Overseas
"My complaint is resolved. I am truly satisfied by Voxya team ....and I received my refund ...thank you Voxya team! "
Shrishthi
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