You Broadband
- Security deposit not received Closed
phani kumar challa filed this complaint against You Broadband on Feb 14, 2019
Resolution Demanded:
Refund
Damages
Hi ,I have a you broadband connection since **** .Currently I moved from vasanth nagar,hyderabad location to Boduppal and raised a request to shift my connection on april,****.Which is not done at right time even after multiple follow up's.So i had a call with you broadband customer care and requested to close the connection and refund the security deposit(Rs ****/- ).Which is still not received. Again i had raised a complaint on Oct,**** for the same and in the ticket they commented that "Tried to reach me ,but not able to connect" and closed the complaint which i am not aware of.Even i didn't a single call from broadband account department.Again i raised a complaint with the help of customer care executive and he told with in ** hrs you will get a call.
I waited for * days and still i didn't get call from them.I wrote a mail to nodel officer ,youbroadband with all the details and complaint numbers.Then i got a call after * days asking for my bill copy for confirmation .which is shared on the same day.
Still the issue is not resolved and i didn't get the security deposit back.I didn't expected this kind of poor response from the company.
Are you brand?
Are you Lawyer?
You Broadband
Rapido
"I would like to thank Voxya for helping me in the resolution process. Rapido agreed to reimburse the expenditure amount and paid as well."
Rajani Kanth C
Related Complaints
You Broadband - Modem refund not received Closed
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
You Broadband - No refund from YOU Broadband Closed
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
You Broadband - Internet service providers Closed
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
You Broadband - You Broadband Power benefits not added from over a year Closed
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
You Broadband - YOU bb modem Refund not recieved from 6 month Closed
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil