Samsung India
- Samsung Refrigerator Fault Service Request not addressing Open
Syed Abdul Mazid filed this complaint against Samsung India on Nov 21, 2018
Resolution Demanded:
Refund
Replaced
Damages
I purchased Samsung Refrigerator and within * days noticed that its giving unusual sounds and huge vibration (inside vessels and water bottles are shaking). I have video recording of this shaking vibration. Also I have recording of unusual sounds. But some times less sounds and some times loud sounds are coming. At what time coming also unknown its randomly coming. I shown these to technician he asked me to record more which is not possible. And he said they will pick up refrigerator and keep on observation.
Request raised on **th Nov **** after that daily I am calling no one answering properly. Daily committing by today will pick but they won't. Again I am calling its prolonging like this from * days. I am loosing my pacience, temper and mentally disturbed and depressed on this loss. Please help me. Samsung B*x request ID: **********.
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Are you Lawyer?
Samsung India
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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