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Royal Moonlight Resorts - Royal Moonlight Resorts Membership Fraud

Kamran Ahmed Ansari filed complaint against Royal Moonlight Resorts on Apr 5, 2024

We were lied to at the parking lot of Sunil Wax Museum, Lonavala saying Fern is hosting an anniversary party and we are getting a free lucky gift.

On arriving at the Fern Hotel, the sales team of Royal Moonlight Resorts sitting in a conference room lured us by talking about how they can offer us a stay in the Clock Towers, Saudi Arabia for the trip we were planning in two months with their membership of ** years in *.*L INR. The membership claimed to be offering *N stay in any * star hotel all across the world for free, with a minimal tax that we had to pay during each visit.

We were specifically told about Clock Towers in Saudi Arabia during the whole **-min presentation because of our near future plans. After buying the membership when we requested them to book for our concrete plans, they went silent, after a month of wasting time they replied that they don't have any association with any hotels in Saudi Arabia, so they cannot help us.

Now they are not responding to our refund requests.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Royal Moonlight Resorts

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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