Goibbibo
- ROOM BOOKING ISSUE WITH GOIBIBO Open
HAMID NABEEL filed this complaint against Goibbibo on Oct 10, 2024
Summary of Room Booking Issue with Goibibo:
The customer, Nabeel, booked a room at FabExpress JP Villa in Varanasi (Booking ID GH**************) through Goibibo but faced serious issues. Upon arrival, the room was found to be in poor condition, lacking cleanliness and proper amenities, leading the customer to avoid checking in and seek alternative accommodation.
Despite providing ample proof of the room's unsatisfactory state, Goibibo denied the complaint. Additionally, the hotel charged Rs. **** for storing bags, even though no check-in was done. The customer has repeatedly informed Goibibo about the issue, including updating contact details, but the company failed to provide a satisfactory resolution.
Nabeel is now considering legal action due to Goibibo's refusal to resolve the complaint and process a refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Goibbibo
Resolved
Frustrated? File a Complaint
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
Related Complaints
Goibbibo - Reservation fail ticket amount not return till now Closed
*-**-**** ticket booking failed but till now we are not receive money Please return my money ...
Apr 17, 2024 by Palla Veera Rajeswari
Goibbibo - Refund not received Closed
I have booked hotel through Goibibo app. Payment made *****. Canceled the booking. I didn't receive my refund till now...
Oct 24, 2023 by Gaddam Raja Shashidhar Rao
Goibbibo - Refund not received Closed
I ordered a train ticket from goibibo but Indian railway cancel my booking and they processed my refund to goibibo but goibibo didn't not initiate my refund ...
Apr 27, 2023 by Paras Jain
Goibbibo - Cab not provided Open
A cab was booked for pick up from calicut for * days. Scheduled pick up was *:** am. They were not able to provide cab and later on cancelled booking. I started my journey after * hours from scheduled departure...
Jan 03, 2024 by P A Krishnan
Goibbibo - GOIBIBO PREPAID BOOKING CHECKIN DENIED Open
I have done online hotel booking through goibibo with ref HTLDNA*W*VKF**M* for hotel booking from **rd Dec,** to *rd Jan** for travling with family, but hotel has denied booking and goibibo has not provided alternate arrangement, since this was...
Sep 12, 2023 by Manoj Brijpuria