TCNS W FOR WOMAN
- Returns and Refunds not being initiated Open
Ayushi Singh filed this complaint against TCNS W FOR WOMAN on Feb 21, 2024
I had ordered two Kurta sets from W for Woman's official website for India.
After being delivered the cheapest quality products that differed from the pictures online, I decided to go for returns.
Now *-* days later, with emails and calls, I contact them telling them to expedite my return process for which they say that my area is not serviceable and i will have to self ship.
This is not possible since I have returned and exchanged products from them earlier as well.
Today is the *th day, and I read other customer complaints where they suffered similar issues and didnt even get a refund.
I am highly disappointed.
And instead of being apologetic, Team W says I shouldve contacted them at the earliest so they could tell me about how they cannot faciliate a return.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
TCNS W FOR WOMAN
Resolved
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Debalina Ghosh