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Croma India - return not accepting of my defactive display tv

logeshwaran ramesh filed complaint against Croma India on Aug 14, 2022

i have bought croma *k uhd **inch tv but i received defactive display tv there will pixel issue videos are not clear there more bleaching even though in *k video playing and i also in set up box hd chennal it very bad picture quality it's not like *k tv, i asked YouTuber he bought this tv his tv not have like this issue in my unit only having this problem so i asked customer service for return they not accepted for return they simply saying like this ( as i checked internally, our team had reached out to you and informed you that the return of the product won't be possible as the product pixel quality is according to the specifications. We request your kind understanding in this regard. Please feel welcome to reach out to us if you need any further assistance) this tv irritating my eyes pls solve my issue =O
my order id (TC************)
i need my money back

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Croma India

1

Total Complaints

0

Total Resolved

0.00%

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