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Mamoon Rashid filed complaint against Goibib Website on May 26, 2020
I purchased a flight ticket with PNR YIF*KP. Eticket has been attached. Later it was cancelled due to covid** lockdown reason. The INDIGO announced that the reservation will be safe with them for the same user for the same destination. It has been more than a month they did not refund the money. Now, we got an email that they processed our amount BUT less than that what i paid.
Could you please let me know why you are trying to refund less money than i payed.It is totally wrong and unacceptable.Please refund my total amount because it is not the passengers fault. It is due to national disaster conditions due to covid**.I again request you yo return my whole amount as soon as possible unless i will try to seek the legal help.
I hope understand my cause.
Kind regards
Mamoon
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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