- Rescheduling of Covid test Open
Health Passport Number: *****
I required a covid test to board a flight on **/**/****. Owning to unforeseen circumstances, the carrier had to cancel the flight on **/**/****. Stemz global had previously acknowledged that I would be able to reschedule my appointment scheduled on **/Jan/****. With this in mind, I requested them for cancellation for the day. Hence no sample collection was done for the test on that day. Once my flight was rebooked, I contacted them again to reschedule the test. They have refused to proceed with it asking me to read their terms and conditions. Their terms made no mention of rescheduling, only a cancellation policy. Most importantly, the sample collection was not done on the day of the test either, so I am not in receipt of their product owing to this misunderstanding.
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Refund / Credit for purchase
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Damages for loss and agony
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
STEMZ GLOBAL which is partnered with Indigo airlines for COVID-** test have taken money (**** Rs for conducting test for *) and at the last moment after multiple calls they have cancelled it indicating test area which we were staying in Munnar(...
Apr 19, 2021 by Sandesha Shetty