Tirupati Enterprises
- Replacement not received Closed
Nikhil s filed this complaint against Tirupati Enterprises on Nov 05, 2018
Resolution Demanded:
Refund
Replaced
hi there ! Now its been ** days have not got any information about my graphic card (PALIT GT **** *GB DDR*) the problem started in august **** my graphic card had some problem then i contacted to the shop from where i purchase that graphic card still in warrenty he told me that go to the dealer directly for the replacement then i went to tirupati enterprises (chandigarh branch)in sector **-D (date **/*/**) he accepted the graphic card and then told me we will send this product to the heads office (KOLKATA) just wait for * days u will get your repalcement after * days .!! after * days then i start calling him and he said just five more day then * day still same excuse its been over ** days no information same lame excuses and then i recived a call from the tirupati head office then said to me we cant replace your graphic card becouse we dont have that model anymore and after that he offerd me lower model graphic card (DDR* VERSION)!!!! thats totally not fair how can i accept lower model and they lying about that they dont have that model that model is still avilable on their website and making me fool !!!!! after that i told them to refund the money and they told me that we cant give you any money you can shop from our webiste we will provide you coupon code !!! why would i buy something from their onilne store they are fooling the consumers ..... after so many phone calls they told me that we are arranging you a replacemnt still no information now its been ** day no information still giving me excueses not picking my phones i even mailed them but no reply from the company.... i lost so many video editing projects becouse of them without graphic card its iimpossible to do my work i faced lots of problem i have all proves including call records.. enough is enough ** days waiting is alot
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Tirupati Enterprises
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