ixigo app
- Regarding bus tickets booking Open
sneha singh filed this complaint against ixigo app on Nov 21, 2022
Dear sir / ma'am
Name : Sneha Singh
Timing: **.**
Mobile number: **********
I was trying to book bus tickets for * and Rs **** got deducted from my account instantly but didn't get any confirmation and even it is not visible in the app . I am trying to contact you guys but didn't get any response from your side. I am attaching all the evidences below for your reference . Thank you. And the timing was **.**.
Please do the refund as soon as possible it's on urgent basis. If you guys will not take action this will be my last order from this app
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
ixigo app
Resolved
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"Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my complaint. Thanks for everything."
Mohammed Abdulrahim A
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