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millian cases - refusing refund forcing for replacement

rajin verma filed complaint against millian cases on Apr 6, 2023

Dear sir,
.i have orderded a phone cover from millian cases website for rs. ***. Cover quality was so poor so i had to teturn it. I dont like any of product available at ur site. So why are u forcing us to for excahge that too on *** rs penalty for pickup.. since ur product was not up to mark hence i had to return it, in this way the fault is not mine .then why should customer pay penalty of rs ***... we have read ur all the return policy we are fully eligible for refund
As u claim hassle free return and refund policy at the time of selling product so u have to stick on ur policy.. i have requested u very within * days of order delivery .

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

millian cases

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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