Samsung India Electronics India Private Ltd
- Refund Closed
Manimozhi Ilango filed this complaint against Samsung India Electronics India Private Ltd on Jul 23, 2021
Resolution Demanded:
Refund
I purchased a Samsung f** model mobile from online samsung store on **th July **** but since the camera quality is not good, poorer than older version, I am trying to either return the mobile or replacement to higher version, also called them more than ** times but I am not getting a proper response from the customer service center side. I have also surrendered my mobile to the service centre the very next day itself, that is on **th July ****. Moreover, To the service center I have to travel ** kms distance far from my place since I am in remote area. Each and every time when I called them I waited more than **mins to get the call connected to the supervisor. Even if they say I would get a callback from their supervisor regarding this since they are busy, They are not at all calling me back, nor they try to resolve the issue. Whenever I called on my own they simply try to convince me to get back the mobile which I surrendered to the service center. Mentally I am so frustrated. I am terribly suffering by this by mental as well as financial. Also wasting my time as well. Please I want my refund in this regard. Kindly do the needful. Thank you in advance!
Are you brand?
Are you Lawyer?
Samsung India Electronics India Private Ltd
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
ordered a phone from samsung india site. first initial date of delivery was * nov, but suddenly changed to ** nov (half a week), becoz their shipping partner bluedart could not deliver it in time. not even they are attending my call. they ear...
Nov 11, 2023 by sp singh
Samsung India Electronics India Private Ltd - Rusting Issue in Brand new washing machine Closed
On September *st, I purchased a washing machine (Order ID: [***********]), which was subsequently delivered to my address on September *rd. Regrettably, my experience with this purchase has been far from satisfactory, and I feel compelled to ad...
Sep 26, 2023 by Shrey Krishna
Samsung India Electronics India Private Ltd - Coupan code not claimed Closed
July ** I complained a tv repair (faulty device Tv). After ** finally I got coupan for ***** Aug *th. Aug * itself I went brand showroom and buy new TV with paying ***** extra. While claim ***** coupan they have wrong customer number s...
Aug 05, 2022 by Vigneshvaran
Samsung India Electronics India Private Ltd - Samsung smartphone motherboard become dead Closed
I bought a brand new Samsung smartphone from authorized store in Bangalore. I am frustrated to find that it stopped working in one and half year of use. To get it repaired I approached customer service , they are reluctant to replace motherboar...
Jul 19, 2022 by Baskaran
Samsung India Electronics India Private Ltd - Cashback Not credited Closed
I have purchased samsung phone from samsung site under cashback offer I am sad to say still fighting for cashback. They keep on telling cashback already posted I sent hem statement of the card too from past * year a& they are taking it too ligh...
Jun 26, 2021 by Kaushik Thallam