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Goibib Website - Refund was not intiate by goibibo

Hemant filed complaint against Goibib Website on Dec 13, 2020

I Booked a hotel in goibibo app on ⁵th Dec **** with invoice no G**HL**I********. After check in we came to know that there will be a huge difference with the photos shown in website and actual at the property. So we decided to change the hotel immediately so inform the hotel team and Goibibo Team . Goibibo Team said it will take **hrs so there is no chance to.continue so we left the property. Words r too small to express I had all photos. Very very old hotel simply in one word.poor infra and amenities they provided. But in website all are in too class and rich words given by Goibibo.

So I request voxya team to take it forward and resolve my Issue.

Thanks in advance
Hemant
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Goibib Website

15

Total Complaints

2

Total Resolved

13.33%

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