Myntra and H M
- Refund not received Open
Navdha Sharma filed this complaint against Myntra and H M on Dec 28, 2020
Resolution Demanded:
Refund
Damages
I ordered a H&M joggers from Myntra on ** December and it got delivered on **, but since the quality was not satisfactory, I applied for a refund. It showed that if I chose UPI as the medium of refund, I'll get my refund within a day of procession of the refund. The refund was processed on **th and it showed I'll get it by **th but I still haven't got it even though it shows my refund was done instantly. I contacted their customer service yesterday and I was told that it will take *-** days even though UPI transfers are done within a day as per their own policy. This is happening for the second time, I ordered a denim jacket in January, I paid ₹**** and I still haven't received the refund, I checked my bank statement several times but I still haven't got it.
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1 Supporters
Myntra and H M
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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