Aurelia
- Refund not received Closed
Priyanka Sharma filed this complaint against Aurelia on Sep 25, 2020
Had placed my order on *.*.**** and due to sizing issues i wanted to exchange the product but as you do not have exchange policy i had to return the product. Order was reverse picked up on *.*.****.
Till date i am waiting for my refund to be initiated. I have called up customer care atleast ** times . Sometimes they say due to some technical issues refund was not processed and now they have done the same. Today i called up and again the person is saying that due to some technical error refund was not generated by the finance department and now again i have to wait for another week to get my refund back.
As a customer i am really disappointed by Aurelia's services and i promise i will never shop from them ever again.
I want my money back today only as i wanted to shop for navratri but due to Aurelia i will not get a chance to wear new clothes for my special day.
Just hate Aurelia and there team.
Disappointed Customer,
Priyanka sharma
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Aurelia
Resolved
Frustrated? File a Complaint
PhonePe
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Hiteshbhai Jodhani
Related Complaints
Aurelia - Fraud calls using my number Closed
Received a fraud call today for shopping for **** to receive a free gift...
Dec 05, 2022 by smitha
Aurelia - Tag is different with the product and the price is higher than the original Closed
I bought a kurta from a aurelia store .they said that the invoice will be automatically transferred to my mobile number .but they did not send it.and also I noticed that the price tag of the product is different with the product .price is high...
Apr 05, 2021 by Karabi
Aurelia - Refund not received Closed
I have placed order in Aurelia site for six items on *rd September and received message on September * that refund has been initiated. Today received another message refund is been successfully processed. But amount not credited to bank account...
Sep 11, 2020 by Maneesh
Aurelia - Refund is not received Closed
I have ordered one suit on ** August and so far i am trying to call and email to customer care of TCNS(Aurelia) but they are not responding and always give lame excuses. Please help me out with solution. ...
Nov 10, 2018 by Deepika Gupta
Aurelia - Threading of the dress is very poor Open
I have bought a dress from Aurelia brand and I just wore it * time the threading of the dress is very poor the dress got torn in *nd time wear ...
Mar 05, 2023 by Saniya
