Crocs India
- Refund not received Open
Niranjana SB filed this complaint against Crocs India on Mar 01, 2024
Resolution Demanded:
Refund
I raised return request on Feb *st so on Feb *nd delivery person picked return, when i called customer support team they confirmed they received product to ware house on *th of Feb. I gave my account details to customer support. They confirmed and sent mail by saying we forwarded bank details to financial team and i get refund soon but everytime when i called customer support team they were saying account details not forwarded by mistake and they say like again they forwarding details and escalated issue. And i had asked everything send through mail as i was getting different responses from different people. So it's March *st still they asking me to wait for somedays to receive refund and they not providing any confirmation date also even after one month delay and they accepting that it's fault from there end.
Please help me to get refund and crocs should learn how they need to give service.
Are you brand?
Are you Lawyer?
Crocs India
Whirlpool India
"Whirlpool refunded my money after the legal notice was sent to them. In less than 4 months this issue was resolved, which probably would have taken years otherwise. THANK YOU."
Balaji C
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