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Fampay - Refund not received

Sourav rana filed complaint against Fampay on Oct 18, 2023

I Wanted to buy * products online during sale (flipkart) And made the transaction Through Fampay app debit card , the payment was successful but due to change in mind I cancelled my order, after * days flipkart said refund has been completed and fam pay (customer support)said it has been received at their end but not reflecting in account, said to wait * - * business days (i.e *th Oct) ITS BEEN ** days since (**th oct ) and the refund is still not received

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Fampay

104

Total Complaints

73

Total Resolved

70.19%

Consumer Satisfaction

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