vlebazaar
- Refund not provided for cancelled order Closed
Vikram Batta filed this complaint against vlebazaar on Aug 01, 2024
I placed an order for the Epson EcoTank L**** printer at VLEBAZAAR.in on **/Jul/****, vide order no.*******. However, even after waiting for *-days, the product was not dispatched and I decided to cancel the order, anticipating some foul play. After multiple attempts and being on hold for more than **-mins, I was finally able to cancel this order on **/Jul/****. The agent informed me that the money will be refunded back to the original payment method (Credit card) within *-days itself.
It has been more than **-days since that event and I haven't received any update on my refund status till now.
I also raised ticket on their support portal - https://support.vlebazaar.in, vide ticket no. ****** and tracking ID - M*M-S**-*HXP.
The vendor is not providing any response and despite of multiple attempts, I'm not getting through their call center number - **********.
This is highly unprofessional and should amount to cheating. Please support in recovering my legitimate amount and ban this fraud website before they dupe more innocent shoppers.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
vlebazaar
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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