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Peachmode.com - Refund not provided as Cash Wired Transfer

chetandiwani filed complaint against Peachmode.com on Dec 22, 2017

Hi,
I have bought "Rani Pink Patola Silk Weaving Saree" from peachmod using Cash On Delivery dated on ** Dec ****.

Which got delivered in ** Dec ****.

When shipment arrives the color and design was not same as it looks online during order hence I have initiate the Return.

They have approved the return and collect the material from Home by ** Dec ****.

when I have inquire about refund they provide their terms and condition page and mention that they can refund the money only in they site store-credit.

Store-credit can only use to shop from peachmod website.

Their terms and condition says only in case of damage materials they provide cash as refund.

Please help me to resolve this with peachmod, I need Cash refund either by cash / Wired transfer to Bank or with popular wallet ( paytm,mobikwik).

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Peachmode.com

20

Total Complaints

6

Total Resolved

30.00%

Consumer Satisfaction

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