National Testing Agency (nta)
- Refund not processed by nta Open
Ashu Sethi filed this complaint against National Testing Agency (nta) on Mar 03, 2024
Resolution Demanded:
Apology
Refund
Replaced
Damages
While performing online submission of application form for AISSEE ****, the application fee of Rs. *** was debited twice from my account. It occurred as during the first attempt the message reflected by payment gateway was that "The transaction has failed"; he was debited from my account. I had to make second attempt as the payment was still showing in pending state, post which it was successful.
I have been chasing National Testing Agency over email and phone since more than a year to process the refund of duplicate payment that was debited from my account during the first failed attempt; however, they doesn't seem to be helping in this casecase.
For reference, kindly find attached email communication.
Request your help in getting the refund processed and voicing out a message to NTA about their unprofessionalism.
Appreciate your support in advance.
Thanks & Regards
Ashu Sethi
Are you brand?
Are you Lawyer?
National Testing Agency (nta)
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
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