T
- Refund not paid Open
Alice pearl xver filed this complaint against T on Jun 09, 2020
Resolution Demanded:
Refund
I had booked a ticket from Jaipur to Bangalore on Go air for * June ****.
On * when I logged on to the website for web checking I found that they had cancelled the flight and given an option to reschedule the flight. ( no formal information about it was given though they had email and mobile no.)
On trying for the reschedule option for * June there was only one flight available which was a connecting flight and taking more than * hrs in place of *:** hrs in direct flight. Moreover I had to pay the difference of fair which was about **** more while I had already booked my ticket in advance to get an advantage of low fair. And I had a confirmed ticket.
As I had to reach on same day before * pm, so I took another flight from go air and reached there.
When asked for refund of ticket they are not replying and the agent ease my trip said you can only reschedule the ticket.
I have send a number of tweet to go air and ease my trip, Go air never replies and ease my trip was totally helpless to do anything and their replies were all useless.
Now I want to come back from Bangalore to Jaipur, so I thought let me try to make use of rescheduling option but it shows error 'no flight available'.
Kindly get my money back, though it is not a great amount but my parents are not getting salaries even so will be a great help.
Are you brand?
Are you Lawyer?
T
No Broker
"Thanks a lot Voxya, I was able to downgrade and get a refund. Voxya is revolutionary in bridging the gap between the Brands and Consumers in resolving issues. Appreciate your efforts! "
Sibi
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