Shiprocket eCommerce and logistics solution
- Refund not issued for lost shipment Offered Resolution
Samar Farooqui filed this complaint against Shiprocket eCommerce and logistics solution on Aug 22, 2022
Resolution Demanded:
Apology
Refund
Damages
Ship rocket lost my shipment. It took them a month or so to mark it as lost. I had filed a complaint for that earlier here. The shipment was insured and it has been over a month that they have not refunded my money.
Every time I call, they ask for **-** hours to find a resolution. I must have spent easily over *-** hours speaking to their customer service teams.
This is causing me stress & costing me business.
I have recorded the last phone call with them.
In their system all my complaints and calls are recorded.
Please help.
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Are you Lawyer?
Shiprocket eCommerce and logistics solution
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
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