Ixigo
- Refund not initiated Open
Ebenezer P filed this complaint against Ixigo on Jul 17, 2020
Resolution Demanded:
Refund
Damages
I booked tickets at Ixigo app for train travel for May * on February and March. After the lockdown train has been cancelled but refund not initiated when IRCTC initiated the amount. Ixigo message was automatically refund will be initiated but I was trying many times. Could not get refund till today. They said it has been sent to bank and need to be clarified with the bank. I enquired about this at bank also. But they didn't get any information regarding this.
Please kindly do the needful.
thanking you
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Ixigo
Razorpay
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Deba Prasad Mohanty
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